B2B Spanish-Speaking Support Specialist — Lisbon

CloserHire; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Health insurance

Paid time off

Career growth opportunities

Fully paid training

Resumo da oferta

CloserHire is partnering with a leading payment solutions provider to recruit a Spanish-speaking B2B Customer Specialist for their team in Lisbon, Portugal. This role focuses on assisting businesses, providing technical support, and optimizing digital payment systems through phone, email, and chat.

Fluent in English and Spanish is required, along with a minimum of one year in customer service. You must be able to work in a fast-paced environment with rotational shifts.

Qualificações

• High school diploma mandatory.
• Minimum 1 year in customer service with a customer-oriented approach.
• Experience with automated customer service platforms is a plus.

Responsabilidades

• Provide B2B customer support via phone, email, and chat.
• Troubleshoot technical issues and payment processing.
• Verify account information and ensure regulatory compliance.
• Engage with clients to resolve concerns promptly.
• Maintain professional, customer-centric communication.

Conhecimentos

English fluency

Spanish proficiency

Customer service experience

Attention to detail

Problem-solving

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Independent work

Formação académica

High school diploma

Descrição da oferta de emprego

CloserHire is partnering with a leading payment solutions provider to recruit a Spanish-speaking B2B Customer Specialist for their team in Lisbon, Portugal. This role focuses on assisting businesses, providing technical support, and optimizing digital payment systems through phone, email, and chat.

Fluent in English and Spanish is required, along with a minimum of one year in customer service. You must be able to work in a fast-paced environment with rotational shifts.