Lisbon-Based Content Moderator | 24/7 Shifts, Growth Path

Concentrix Portugal; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome Bonus

Central location in Lisbon

Full paid training

Career development programs

Referral opportunities

Resumo da oferta

Concentrix Portugal in Lisbon is seeking a Content Moderator fluent in Hungarian (C1) and English (B2) to review content within strict SLAs and quality standards. You will monitor user behavior, apply policies, and escalate issues per contract terms while maintaining confidentiality.

The role requires a college degree or equivalent, familiarity with e-commerce, and 24/7 rotating shifts. Training is provided; central Lisbon location offers growth and development opportunities.

Qualificações

• Fluent in Hungarian (C1) and English (B2).
• Have a college degree or equivalent diploma.
• Strong understanding of e-commerce.
• Experience in moderation service industry.
• Available for 24/7 rotating shifts.
• Strong moderation skills with local market expertise.
• Familiar with social media products and basic digital advertising.

Responsabilidades

• Review contents within agreed latency Service Levels and standards of quality.
• Review reported issues within agreed turnaround times and standards of quality.
• Escalate issues to our client in accordance with the MSA and this SOW on knowledge base.
• Monitor user behaviour and enforce policies effectively.
• Apply guidelines consistently to diverse content scenarios.
• Handle sensitive issues independently while upholding platform standards.
• Maintain confidentiality and professionalism in all interactions.

Conhecimentos

Hungarian (C1)

English (B2)

E-commerce knowledge

Moderation experience

College degree

Local market expertise

Social media familiarity

Formação académica

College degree or equivalent diploma

Descrição da oferta de emprego

Concentrix Portugal in Lisbon is seeking a Content Moderator fluent in Hungarian (C1) and English (B2) to review content within strict SLAs and quality standards. You will monitor user behavior, apply policies, and escalate issues per contract terms while maintaining confidentiality.

The role requires a college degree or equivalent, familiarity with e-commerce, and 24/7 rotating shifts. Training is provided; central Lisbon location offers growth and development opportunities.