Content Moderator - Dutch/English, Lisbon On-Site

Concentrix Portugal; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus €2,000

Central location in Lisbon

Full training on project

Referral bonus

Career development programs

Resumo da oferta

Concentrix Portugal in Lisbon is looking for a Content Moderator to support our client's social media guidelines. This on-site role requires working across 24/7 rotating shifts, with a focus on quality review and policy enforcement.

You will use your Dutch (C1) and English (B2) skills, have a college degree, and bring knowledge of e-commerce. We provide full paid training, a central Lisbon location, and opportunities for career growth.

Qualificações

• You must have at least a college degree or equivalent.
• You fluently communicate in Dutch (C1) and English (B2).
• Experience in moderation or social media review is preferred.

Responsabilidades

• Review contents within agreed latency service levels and quality standards.
• Review reported issues within agreed turnaround times and standards.
• Escalate issues to the client per MSA and SOW knowledge base.
• Monitor user behaviour and enforce policies effectively.
• Apply guidelines consistently to diverse content scenarios.
• Handle sensitive issues independently while upholding platform standards.
• Maintain confidentiality and professionalism in all interactions.

Conhecimentos

Dutch (C1)

English (B2)

Moderation experience

Formação académica

College degree or equivalent

Descrição da oferta de emprego

Concentrix Portugal in Lisbon is looking for a Content Moderator to support our client's social media guidelines. This on-site role requires working across 24/7 rotating shifts, with a focus on quality review and policy enforcement.

You will use your Dutch (C1) and English (B2) skills, have a college degree, and bring knowledge of e-commerce. We provide full paid training, a central Lisbon location, and opportunities for career growth.