Lisbon-Based B2B Sales Ops Leader

Customer Experience Company; Almada; Híbrido; EUR 19 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company-provided apartment

Hybrid work (3 days in office, 2 from

Private health insurance

Language classes

Sports and social activities

Resumo da oferta

Customer Experience Company is seeking an Assistant Manager to oversee Operations Supervisors for a large B2B advertising sales operation in Lisbon. You will lead up to four Supervisors, each directing up to 15 sales pros, across multiple language markets, with no second-language requirement.

Reports to the Project Manager and drives performance in a hybrid work setup. The role emphasizes leadership, coaching, KPI management, and proactive problem solving, with relocation readiness to Lisbon and

Qualificações

• Leadership experience to manage multiple supervisors
• Coaching and developing teams to grow into higher roles
• Strong communication and problem-solving skills
• Sales background relevant to advertising/media environments
• Adaptability and emotional intelligence to work across markets

Responsabilidades

• Lead and manage a group of Operations Supervisors.
• Coach, mentor and develop your team so each supervisor grows into the role.
• Monitor KPIs, set ambitious targets and drive continuous improvement.
• Resolve escalated customer issues quickly and to a high standard.
• Anticipate problems and opportunities rather than react to them.

Conhecimentos

Leadership

Coaching

Communication

Sales background

Problem solving

Adaptability

Emotional intelligence

Descrição da oferta de emprego

Customer Experience Company is seeking an Assistant Manager to oversee Operations Supervisors for a large B2B advertising sales operation in Lisbon. You will lead up to four Supervisors, each directing up to 15 sales pros, across multiple language markets, with no second-language requirement.

Reports to the Project Manager and drives performance in a hybrid work setup. The role emphasizes leadership, coaching, KPI management, and proactive problem solving, with relocation readiness to Lisbon and