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Benefits offered by this job
Competitive monthly salary
Performance-based bonuses
Health insurance
Employee discounts
Meal allowance
Paid training
Career progression opportunities
Job summary
A dynamic customer support company in Lisbon is seeking Spanish-speaking Customer Support Agents to assist high-value clients in the digital advertising space. You will provide support via chat, email, and phone while troubleshooting issues, enhancing advertising performance, and gathering client feedback. The role offers competitive pay, performance bonuses, and full training. Join a multicultural team and build a career in a leading industry.
Qualifications
Fluency in Spanish (mandatory) and proficient English.
Strong communication and problem-solving skills.
Basic technical proficiency and computer skills.
Responsibilities
Provide support to high-level clients via chat, email, and phone.
Assist customers with the self-serve advertising platform.
Resolve technical issues promptly and professionally.
Skills
Fluency in Spanish
Proficient English
Strong communication skills
Problem-solving
Interpersonal skills
Basic technical proficiency
Ability to manage multiple tasks
Customer-oriented mindset
Job description
A dynamic customer support company in Lisbon is seeking Spanish-speaking Customer Support Agents to assist high-value clients in the digital advertising space. You will provide support via chat, email, and phone while troubleshooting issues, enhancing advertising performance, and gathering client feedback. The role offers competitive pay, performance bonuses, and full training. Join a multicultural team and build a career in a leading industry.