Bilingual Online Advertising Support Specialist — Lisbon

Cross Border Talents; Braga; Presencial; EUR 13 874 - 16 618; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Competitive salary

Private health insurance

Paid training

22 paid vacation days

Resumo da oferta

A recruitment agency is seeking a Customer Support Specialist fluent in Spanish and English to assist advertisers on a major global social media platform. This role involves B2B support, troubleshooting, and a proactive approach to customer assistance. The position is based in Lisbon, with relocation support and a competitive salary package. Join a multicultural team and start your career in a vibrant city.

Qualificações

• Previous experience in customer service or digital marketing is a plus.
• EU citizenship or valid Portuguese work authorization required.

Responsabilidades

• Providing B2B customer support via email, chat, and phone calls.
• Assisting with pre- and post-sales queries related to online advertising tools.
• Guiding clients in navigating platform tools and resolving bugs.
• Analyzing trends and troubleshooting common issues.
• Offering proactive outbound assistance.

Conhecimentos

Fluent in Spanish (C2)

Fluent in English (B2)

Excellent communication skills

Problem-solving skills

Ability to multitask

Descrição da oferta de emprego

A recruitment agency is seeking a Customer Support Specialist fluent in Spanish and English to assist advertisers on a major global social media platform. This role involves B2B support, troubleshooting, and a proactive approach to customer assistance. The position is based in Lisbon, with relocation support and a competitive salary package. Join a multicultural team and start your career in a vibrant city.