Lisbon Spanish Customer Support – Growth & Perks

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary package

Health insurance

Meal allowance

Paid training

Stable full-time contract

Career growth opportunities

Multicultural work environment

Job summary

A dynamic international company is seeking a Spanish Customer Support Agent in Lisbon. This full-time role involves providing high-quality support via phone, email, and chat, alongside maintaining documentation and meeting performance KPIs. Ideal candidates will be fluent in Spanish, possess strong communication skills, and a customer-focused mindset. Enjoy benefits like health insurance and career growth opportunities in a multicultural environment.

Qualifications

• Must be fluent in Spanish (C1/C2 level) for effective communication.
• Good level of English (B2 minimum) is required.
• Demonstrated strong communication and problem-solving skills.

Responsibilities

• Provide high-quality customer support via phone, email, and chat.
• Handle inquiries efficiently and professionally.
• Resolve customer issues while ensuring satisfaction.
• Maintain accurate documentation in internal systems.
• Meet performance and quality KPIs.

Skills

Spanish level C1/C2

Good English level (B2)

Strong communication skills

Problem-solving skills

Customer-focused mindset

Job description

A dynamic international company is seeking a Spanish Customer Support Agent in Lisbon. This full-time role involves providing high-quality support via phone, email, and chat, alongside maintaining documentation and meeting performance KPIs. Ideal candidates will be fluent in Spanish, possess strong communication skills, and a customer-focused mindset. Enjoy benefits like health insurance and career growth opportunities in a multicultural environment.