Spanish Customer Support Pro — Lisbon (€1k Welcome Bonus)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Onsite Work

Job summary

A customer support firm in Lisbon is seeking a Spanish Customer Support Specialist to join their dynamic team. This role involves delivering support through various channels and assisting customers with various requests. Ideal candidates will have C2 level Spanish, some experience in customer support, and strong communication skills. The company offers a competitive salary and bonuses in a collaborative office environment.

Qualifications

• Fluent in Spanish (C2 level).
• EU Citizenship or Portuguese Residency Card required.
• 0-1 year experience in customer support.

Responsibilities

• Deliver outstanding support across phone, chat, email, and social media.
• Assist customers with account setup, verification, logins, financial transactions, and technical issues.
• Act as a trusted advisor, ensuring every interaction is positive and professional.
• Build strong customer relationships through clear and effective communication.

Skills

Fluent in Spanish (C2 level)

Strong leadership skills

Strong analytical skills

Strong communication skills

Eagerness to learn and grow

Job description

A customer support firm in Lisbon is seeking a Spanish Customer Support Specialist to join their dynamic team. This role involves delivering support through various channels and assisting customers with various requests. Ideal candidates will have C2 level Spanish, some experience in customer support, and strong communication skills. The company offers a competitive salary and bonuses in a collaborative office environment.