Lead, European App Support: Reliability & Impact

Maxi-Cosi; Vila do Conde; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A leading juvenile products company in Portugal is looking for an experienced Application Support Team Lead to manage daily operations and ensure high-quality services. You will lead a team of support analysts and work closely with stakeholders and technical teams. The ideal candidate has strong team leadership skills, proven application support experience, and excellent communication abilities. This role offers an opportunity to grow within an international environment while making an impact in service quality and incident management.

Qualificações

• Experience leading a team of application support analysts.
• Several years of hands-on application support experience.
• Strong technical proficiency with relevant platforms.

Responsabilidades

• Lead and develop a team of application support analysts.
• Oversee day-to-day application support activities.
• Manage incidents and service requests effectively.

Conhecimentos

Team leadership

Incident management

Strong communication skills

Technical proficiency with application platforms

Formação académica

Bachelor’s degree in Computer Science or related field

Ferramentas

SQL databases

ITSM tools

Descrição da oferta de emprego

A leading juvenile products company in Portugal is looking for an experienced Application Support Team Lead to manage daily operations and ensure high-quality services. You will lead a team of support analysts and work closely with stakeholders and technical teams. The ideal candidate has strong team leadership skills, proven application support experience, and excellent communication abilities. This role offers an opportunity to grow within an international environment while making an impact in service quality and incident management.