Kam Manager At Servier

Servier; Almada; On-site; EUR 60,000 - 78,000; Full time

Job summary

Servier Portugal seeks a seasoned Oncology Key Account Manager Leader to guide and empower the KAM team, ensuring execution of the Oncology BU strategy and fostering sustainable, value-based relationships with key healthcare stakeholders.

You will drive account plans, support complex accounts, and collaborate across Marketing, Medical, Market Access and other functions to enable launch readiness and compliant performance.

Qualifications

• University degree in Health Sciences, Management, or a related field.
• Solid experience in the pharmaceutical industry, specifically in Oncology or specialized hospital therapeutic areas.
• Proficiency in CRM tools and data-driven performance analysis.
• Previous people management experience is highly valued.

Responsibilities

• Lead, coach and develop the KAM team, fostering accountability, collaboration and performance.
• Together with the BU Head, set objectives and regularly review performance.
• Promote knowledge sharing, best practices and a strong team culture.
• Guide the development and execution of Account Plans with a strong understanding of stakeholders, needs and opportunities.
• Support KAMs in complex accounts and strategic stakeholder engagement.
• Monitor team and account performance and identify opportunities for improvement.
• Ensure effective coverage and prioritisation of key accounts.
• Contribute to segmentation, targeting and resource allocation.
• Partner with Marketing, Medical, Market Access, the BU Head and other functions to ensure an integrated approach.
• Bring field and customer insights into strategic decision-making.

Skills

Key Account Management

Data-driven performance analysis

People management

CRM tools

Education

University degree in Health Sciences or Management

Tools

CRM software

Job description

Date posted: Oct 1, 2026 City: lisbon Country/Region: PT Type of Contract: Full-time Employment / Unlimited Job Requisition ID: 12877 Candidate Profile Experience & Qualifications

University degree in Health Sciences, Management, or a related field. Solid experience in the pharmaceutical industry, specifically in Oncology or specialized hospital therapeutic areas. Proven track record in Key Account Management, hospital sales, or strategic client management. Proficiency in CRM tools and data-driven performance analysis. Previous people management experience is highly valued.

Fluency in Portuguese and English (mandatory). We are a global pharmaceutical Group governed by a non-profit Foundation and headquartered in Suresnes, France. With a strong international presence, we employ 20,000 people worldwide and generated €6.9 billion in revenue in 2025 across 130 countries. We are a leader in Cardiology, with the ambition to also become a leader in Oncology. Our growth is driven by our commitment to therapeutic progress in cardiovascular, metabolic and venous diseases, as well as Oncology and Neurosciences.

At Servier, we are united by a strong culture, shared values and a common vision, with one purpose at heart: addressing patients' unmet needs through therapeutic progress. Servier Portugal is certified as a Best Workplace 2026. We are committed to developing our people and creating opportunities for internal mobility, professional growth and new forms of collaboration, enabling our talent to broaden their experience, take on new challenges and continue growing within the organisation.

Department: Oncology Business Unit Reports to: Oncology Business Unit Director Direct Reports: Key Account Managers Job Purpose

Lead, develop and empower the Oncology Key Account Management team, ensuring effective execution of the Business Unit strategy, excellence in strategic account management and the development of sustainable, value-based relationships with key healthcare stakeholders. Contribute to the sustainable growth of the Oncology business by ensuring a strong understanding of account needs, opportunities and barriers, while fostering cross‑functional collaboration and maintaining the highest ethical, regulatory and compliance standards.

Key Responsibilities

Lead, coach and develop the KAM team, fostering accountability, collaboration and performance. Together with the BU Head, set objectives and regularly review performance. Promote knowledge sharing, best practices and a strong team culture.

Strategic Account Management

Ensure effective execution of the Oncology BU strategy across priority accounts. Guide the development and execution of Account Plans, with a strong understanding of key stakeholders, needs and opportunities. Support KAMs in complex accounts and strategic stakeholder engagement.

Business Performance & Execution Excellence

Monitor team and account performance and identify opportunities for improvement. Ensure effective coverage and prioritisation of key accounts. Contribute to segmentation, targeting and resource allocation.

Cross‑functional Collaboration

Partner with Marketing, Medical, Market Access, the BU Head and other functions to ensure an integrated approach. Bring field and customer insights into strategic decision‑making. Contribute to BU planning and launch readiness.

Compliance & Quality

Ensure team activities comply with legal, regulatory, ethical and compliance requirements. Promote integrity, accountability and responsible business practices. Tailor‑made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit. All this and more in a agile workplace focused on your well‑being.