Junior FinCrime Analyst — Fraud & Support

Deblock; Porto; Híbrido; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Dental insurance

Tech gear for your job

30 days of paid holidays

Competitive compensation

Resumo da oferta

Deblock is seeking a Junior FinCrime Analyst to join its pioneering fintech team in Porto. You will review and investigate fraud cases, escalating unusual activity and helping protect customers while ensuring compliant operations.

You will work in a fast-paced environment, applying written policies and collaborating with cross-functional teams to deliver efficient support, work various shifts, and grow with a dynamic, security‑focused company.

Qualificações

• Prior experience in Customer Support or FinCrime role is valued.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent written and verbal communication in English.

Responsabilidades

• Reviewing, investigating, and deciding outcomes of fraud cases.
• Escalating unusual activity to internal experts.
• Cooperating with other teams to provide efficient support and ensure customer satisfaction.

Conhecimentos

Fraud analysis

Investigation

Decision making

Customer support

Fluent English

Risk awareness

Descrição da oferta de emprego

Deblock is seeking a Junior FinCrime Analyst to join its pioneering fintech team in Porto. You will review and investigate fraud cases, escalating unusual activity and helping protect customers while ensuring compliant operations.

You will work in a fast-paced environment, applying written policies and collaborating with cross-functional teams to deliver efficient support, work various shifts, and grow with a dynamic, security‑focused company.