Italian Tech Support Specialist - Remote (Portugal)

Cbtalents; Cascais; Teletrabalho; EUR 30 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work model

Relocation support

Competitive salary

Resumo da oferta

CBtalents in Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a tech project. You will provide customer support in Italian and English, troubleshoot technical inquiries, document cases, and ensure positive customer experiences while maintaining high professionalism.

This remote role requires you to be based in Portugal or willing to relocate; relocation support is provided. Fluency in Italian and English, strong communication, problem solving, and empathy are

Qualificações

• Fluent in Italian and English.
• Tech-savvy with strong communication skills.
• Excellent problem-solving and empathy in handling customer issues.

Responsabilidades

• Provide technical customer service and support in Italian and English.
• Identify, troubleshoot, and resolve customer issues efficiently.
• Document cases accurately and follow up until resolution.
• Explain technical solutions clearly to customers.
• Maintain a positive customer experience and loyalty.

Conhecimentos

Italian

English

Descrição da oferta de emprego

CBtalents in Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a tech project. You will provide customer support in Italian and English, troubleshoot technical inquiries, document cases, and ensure positive customer experiences while maintaining high professionalism.

This remote role requires you to be based in Portugal or willing to relocate; relocation support is provided. Fluency in Italian and English, strong communication, problem solving, and empathy are