Italian-Speaking Support Specialist in Lisbon – Great Benefits

CBT; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Private health insurance

Meal card

Performance bonuses

Free Portuguese lessons

Sports & social activities

Annual flight home within the EU

Furnished accommodation option

Job summary

CBT in Lisbon is seeking an Italian-speaking customer support specialist for a full-time, on-site role. You will assist users via email, chat, and tickets, addressing account and platform questions with a focused, solution-driven approach.

Join a truly international team in Lisbon, providing professional support in Italian while engaging with a vibrant culture. Accommodation options and comprehensive benefits are offered to make the transition smooth.

Qualifications

• Fluent in Italian and able to communicate with users in English if needed.
• Based in Lisbon, Portugal, or willing to relocate to Lisbon.
• Full-time customer support role in an international environment.

Responsibilities

• Support Italian-speaking users via email, chat, and support tickets.
• Answer account and platform related questions.
• Troubleshoot issues and provide empathetic, professional assistance.

Skills

Italian language

Job description

CBT in Lisbon is seeking an Italian-speaking customer support specialist for a full-time, on-site role. You will assist users via email, chat, and tickets, addressing account and platform questions with a focused, solution-driven approach.

Join a truly international team in Lisbon, providing professional support in Italian while engaging with a vibrant culture. Accommodation options and comprehensive benefits are offered to make the transition smooth.