Italian-Speaking Support Agent — Lisbon Relocation Included

CBT; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Health insurance

Meal card

Paid training

Company housing

Flight reimbursement

Annual trip home

Job summary

CBT in Lisbon is seeking Italian-speaking Customer Support Advisors to join our hub. This role covers Italian language support with English assistance, 40 hours per week, and rotational shifts.

We provide No-Stress Relocation: 14+ months in a furnished company apartment, flight reimbursement, and two salary options (€1,240.17 gross/month or €1,040.68 gross/month with housing). Also included are health insurance, meal card and paid training.

Qualifications

• Fluent Italian and good English required.
• CS experience is a plus, but personality and motivation matter.
• Willing to work 40 hours/week with rotational shifts.

Responsibilities

• Assist Italian-speaking customers with inquiries via phone and chat.
• Escalate complex issues and collaborate with teammates to resolve inquiries.

Skills

Italian (Fluent)

English (Good)

Job description

CBT in Lisbon is seeking Italian-speaking Customer Support Advisors to join our hub. This role covers Italian language support with English assistance, 40 hours per week, and rotational shifts.

We provide No-Stress Relocation: 14+ months in a furnished company apartment, flight reimbursement, and two salary options (€1,240.17 gross/month or €1,040.68 gross/month with housing). Also included are health insurance, meal card and paid training.