Italian-Speaking Customer Support Advisor in Lisbon

CBT; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Meal allowance card

Comprehensive private health insurance

Internal career growth opportunities

Job summary

CBT is hiring Italian-speaking Customer Support Advisors in Lisbon, Portugal. The role requires fluent Italian (C1/C2) and good English (B2) with 40 hours per week in rotational shifts. Training is provided, and prior customer support is a plus.

Relocation benefits include accommodation for 14+ months and travel coverage. Salary packages offer €1,040.68 gross/month with housing or €1,240.17 gross/month without housing.

Qualifications

• Fluent Italian (C1/C2) and good English (B2)
• 40 hrs/week with rotational shifts
• Customer support experience is a plus; strong communication and empathy are valued

Responsibilities

• Provide Italian-speaking customer support to international hub in Lisbon
• Resolve customer inquiries with empathy and clear communication
• Collaborate with team to ensure smooth service delivery

Skills

Fluent Italian

Good English

Customer support

Job description

CBT is hiring Italian-speaking Customer Support Advisors in Lisbon, Portugal. The role requires fluent Italian (C1/C2) and good English (B2) with 40 hours per week in rotational shifts. Training is provided, and prior customer support is a plus.

Relocation benefits include accommodation for 14+ months and travel coverage. Salary packages offer €1,040.68 gross/month with housing or €1,240.17 gross/month without housing.