Italian-Speaking Diabetes Devices Support Advisor (Porto)

Pkrecruiting; Porto; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Private health insurance

Life insurance

Meal allowance

Modern office

Job summary

CloserHire is partnering with a global leader to recruit Italian-speaking Customer Support Advisors for a project in Porto. You will provide empathetic and professional assistance to customers using diabetes medical devices, handling orders, troubleshooting, and multi-channel support.

The role is full-time and on-site in Porto, with paid initial training and a range of employee benefits. Fluency in Italian and English is required, and experience in healthcare or technical support is a plus.

Qualifications

• Fluent Italian and strong English skills (C1+).
• Ability to support multiple European markets simultaneously.
• Experience in customer service, healthcare, or technical support is an advantage.

Responsibilities

• Provide customer care and technical assistance for diabetes medical devices and accessories.
• Manage order intake, renewals, and related documentation with accuracy.
• Support customers across multiple channels (calls, email, chat, SMS) with empathy and professionalism.
• Troubleshoot technical issues and deliver solutions while following regulatory and safety standards.

Skills

Italian (C1+)

English (C1)

Job description

CloserHire is partnering with a global leader to recruit Italian-speaking Customer Support Advisors for a project in Porto. You will provide empathetic and professional assistance to customers using diabetes medical devices, handling orders, troubleshooting, and multi-channel support.

The role is full-time and on-site in Porto, with paid initial training and a range of employee benefits. Fluency in Italian and English is required, and experience in healthcare or technical support is a plus.