Polish-speaking Customer Support – Lisbon (On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is hiring a Customer Support Representative to join their growing team serving Polish-speaking customers. In this on-site role you will be the voice customers hear, combining a friendly tone with clear follow-through.

You will work with an international network across Europe, handle cases promptly, and help identify recurring issues for permanent improvements, while thriving in a fast-paced environment.

Qualificações

• Proficiency in English and Polish is required.
• Right to work in Portugal without sponsorship.
• Eligible to work in the EU.

Responsabilidades

• Contribute to a supportive, collaborative team environment.
• Follow up on open cases.
• Stay calm and clear with customers even when they're frustrated.
• Flag recurring issues for root-cause resolution.

Conhecimentos

English

Polish

Descrição da oferta de emprego

Cross Border Talents in Lisbon is hiring a Customer Support Representative to join their growing team serving Polish-speaking customers. In this on-site role you will be the voice customers hear, combining a friendly tone with clear follow-through.

You will work with an international network across Europe, handle cases promptly, and help identify recurring issues for permanent improvements, while thriving in a fast-paced environment.