Italian speaking Customer Service Advisor

Horizonia; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Bonuses

Resumo da oferta

Horizonia is seeking an Italian-speaking Customer Service Advisor in Lisbon to join our international team. You will be the voice of the brand, providing high-level support via phone and email and owning every query with accurate information and a friendly tone.

Fluency in Italian at C1/C2 and English at B2 is required, along with EU Citizenship or a valid residence card. The role includes health coverage and a competitive salary with performance bonuses.

Qualificações

• Fluency in Italian at C1/C2 and strong English (B2) required.
• Natural problem-solver who enjoys building relationships.
• EU Citizenship or valid residence card required.

Responsabilidades

• Be the primary point of contact for Italian-speaking users via phone and email.
• Provide high-level support and own every query with accuracy and a friendly, professional response.
• Troubleshoot connectivity issues or guide users through complex processes as the expert.

Conhecimentos

Italian C1/C2

English B2

Problem solver

Communication

Descrição da oferta de emprego

We are looking for Italian-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal.

This isn't just about support; it's about being the voice of a brand and making a real impact on someone's day.

What your day will look like:

You will be the primary point of contact for our Italian-speaking users, providing high-level support via phone and email. Your goal is to own every query, ensuring that every person you help receives accurate information and a friendly, professional response. Whether its troubleshooting a connectivity issue or walking a user through a complex process, you'll be the expert they rely on.

Why you'll love it here:

• Peace of Mind: We've got you covered with full health coverage and private healthcare.
• Rewarding Work: Competitive salary and performance bonuses to keep you motivated.

What you bring to the table:

• Fluency: You speak Italian at a C1/C2 level and have a strong command of English (B2).
• The Right Spirit: You are a natural problem-solver who enjoys building relationships.
• Eligibility: You hold EU Citizenship or a valid residence card.

Ready to start your journey in Lisbon?

Don't wait for "someday"—