Italian-Speaking Customer Support Specialist

Global People Sphere; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive base salary

Monthly performance bonuses

Private health insurance

Fully paid training

Job summary

A global customer support company based in Lisbon is seeking an Italian-Speaking Customer Support Specialist. In this role, you will assist international clients, providing top-notch support via phone, email, and chat. The ideal candidate will be fluent in Italian and possess strong English skills. A focus on delivering positive customer interactions is crucial. Competitive salary, performance bonuses, and private health insurance are some of the benefits offered. Apply today to join a vibrant and multicultural team in Lisbon.

Qualifications

• Must be fluent or C2 in Italian.
• Good command of English (B2 or higher) is required.
• Currently living in Lisbon is essential.
• Customer-focused mindset with strong problem-solving skills.

Responsibilities

• Provide assistance to customers via phone, email, and chat.
• Resolve product or service inquiries efficiently.
• Collaborate with teams to enhance customer satisfaction.
• Ensure a positive customer experience during interactions.

Skills

Fluent Italian

Good English skills

Strong communication

Problem-solving abilities

Job description

Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference?

This is your chance to join a global company in sunny Lisbon as an Italian‑Speaking Customer Support Specialist, providing top‑notch assistance to international clients.

What You´ll Do

• Be the friendly voice and problem‑solver for customers via phone, email, and chat
• Offer quick, accurate, and empathetic support on product or service questions
• Collaborate with internal teams to improve processes and customer satisfaction
• Turn every interaction into a positive experience

What We´re Looking For

• Fluent or C2 level in Italian
• Good English skills (B2 or higher)
• Currently based in Lisbon
• Strong communication, active listening, and problem‑solving abilities
• A customer‑first mindset and a passion for helping others

What We Offer

• Competitive base salary + monthly performance bonuses
• Private health insurance for your peace of mind
• Fully paid training and continuous career growth opportunities
• A modern, multicultural, and inclusive workplace where you’ll feel at home

Why You´ll Love It Here

You’ll join an energetic, international team where every day brings new challenges, new people, and new chances to grow. Your Italian language skills will open doors to a global career and we’ll make sure you have fun along the way!

Ready to start your next adventure?

Apply today and help us deliver unforgettable customer experiences from the heart of Lisbon!