Italian Fintech Support Specialist — Onsite in Athens

Mercier Consultancy Group; Lisboa; On-site; EUR 23,000 - 34,000; Full time

Benefits offered by this job

Relocation assistance

Training provided

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent to support Scalable Capital in Greece. You will handle banking inquiries, assist with onboarding, and maintain high levels of client satisfaction in a fast-paced fintech environment.

The role requires native or fluent Italian, strong communication skills, and the ability to work on-site in Athens. Relocation and training are provided.

Qualifications

• Native or fluent Italian language is required.
• Experience in customer service or finance is desirable.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Handle banking inquiries from clients.
• Assist with onboarding and account setup.
• Maintain high levels of client satisfaction in a fast-paced fintech environment.
• Work on-site in Athens, Greece.

Skills

Italian language

Customer service

Finance knowledge

Onboarding experience

Job description

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent to support Scalable Capital in Greece. You will handle banking inquiries, assist with onboarding, and maintain high levels of client satisfaction in a fast-paced fintech environment.

The role requires native or fluent Italian, strong communication skills, and the ability to work on-site in Athens. Relocation and training are provided.