Italian customer servise

CBTalents; Lisboa; Presencial; EUR 12 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Health insurance from day one

Furnished accommodation for 14 months

20–22 days annual vacation

Resumo da oferta

CBTalents in Lisbon seeks a proactive Sales Representative to support Italian-speaking travelers in our hospitality team. You will handle inquiries by phone, provide expert travel advice, and convert inquiries into confirmed hotel bookings with a consultative approach.

The role offers a competitive monthly package of €1,366.55 (including allowances), health insurance from day one, furnished accommodation for the first 14 months if relocating, 20–22 days of annual vacation, and a Monday–Friday

Qualificações

• Fluent in Italian and English (both written and spoken).
• Customer service orientation with strong communication skills.
• Willingness to work in Lisbon, Portugal.

Responsabilidades

• Handle customer inquiries via phone, providing expert travel advice.
• Convert inquiries into confirmed bookings using consultative sales techniques.
• Deliver personalized solutions based on customer preferences.
• Maintain high service standards while achieving sales targets.
• Collaborate with team members to ensure customer satisfaction.

Conhecimentos

Italian fluency

English fluency

Descrição da oferta de emprego

Sales Representative - Italian Market | Lisbon, Portugal

About the Role

Were seeking an enthusiastic Sales Representative to join our international hospitality team in Lisbon. As a key member of our contact center, youll provide exceptional travel advice and personalized service to Italian-speaking customers, helping them find and book their perfect hotel accommodations.

• Fluent in Italian and English (both written and spoken)
• Customer service orientation with strong communication skills
• Ability to work in Lisbon, Portugal

What Youll Do

• Handle customer inquiries via phone, providing expert travel advice
• Convert inquiries into confirmed bookings using consultative sales techniques
• Deliver personalized solutions based on customer preferences
• Maintain high service standards while achieving sales targets
• Collaborate with team members to ensure customer satisfaction

What We Offer

• Competitive Package: 1,366.55 monthly (including all allowances)
  • Base salary: 1,039.33
  • Holiday & Christmas allowances
  • Meal allowance via debit card
• Health insurance from day one
• Furnished accommodation available for first 14 months (if relocating from 100+ km)
• 20-22 days annual vacation
• Holiday and Christmas bonuses
• Modern office in central Lisbon with excellent transport links

Working Hours

• Monday to Friday
• 8-hour shifts (rotating between 8 AM - 8 PM)
• Portuguese public holidays observed

Training & Development

• 4-week paid training program
• Comprehensive product and systems training
• Supportive team environment
• Initial 12-month contract (renewable)
• 1-month trial period
• Training agreement required