Italian customer servise

CBTalents; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

Health insurance from day one

Furnished accommodation for 14 months

20–22 days annual vacation

Job summary

CBTalents in Lisbon seeks a proactive Sales Representative to support Italian-speaking travelers in our hospitality team. You will handle inquiries by phone, provide expert travel advice, and convert inquiries into confirmed hotel bookings with a consultative approach.

The role offers a competitive monthly package of €1,366.55 (including allowances), health insurance from day one, furnished accommodation for the first 14 months if relocating, 20–22 days of annual vacation, and a Monday–Friday

Qualifications

• Fluent in Italian and English (both written and spoken).
• Customer service orientation with strong communication skills.
• Willingness to work in Lisbon, Portugal.

Responsibilities

• Handle customer inquiries via phone, providing expert travel advice.
• Convert inquiries into confirmed bookings using consultative sales techniques.
• Deliver personalized solutions based on customer preferences.
• Maintain high service standards while achieving sales targets.
• Collaborate with team members to ensure customer satisfaction.

Skills

Italian fluency

English fluency

Job description

Sales Representative - Italian Market | Lisbon, Portugal

About the Role

Were seeking an enthusiastic Sales Representative to join our international hospitality team in Lisbon. As a key member of our contact center, youll provide exceptional travel advice and personalized service to Italian-speaking customers, helping them find and book their perfect hotel accommodations.

• Fluent in Italian and English (both written and spoken)
• Customer service orientation with strong communication skills
• Ability to work in Lisbon, Portugal

What Youll Do

• Handle customer inquiries via phone, providing expert travel advice
• Convert inquiries into confirmed bookings using consultative sales techniques
• Deliver personalized solutions based on customer preferences
• Maintain high service standards while achieving sales targets
• Collaborate with team members to ensure customer satisfaction

What We Offer

• Competitive Package: 1,366.55 monthly (including all allowances)
  • Base salary: 1,039.33
  • Holiday & Christmas allowances
  • Meal allowance via debit card
• Health insurance from day one
• Furnished accommodation available for first 14 months (if relocating from 100+ km)
• 20-22 days annual vacation
• Holiday and Christmas bonuses
• Modern office in central Lisbon with excellent transport links

Working Hours

• Monday to Friday
• 8-hour shifts (rotating between 8 AM - 8 PM)
• Portuguese public holidays observed

Training & Development

• 4-week paid training program
• Comprehensive product and systems training
• Supportive team environment
• Initial 12-month contract (renewable)
• 1-month trial period
• Training agreement required