Italian Customer Advisor — Lisbon: Growth & Perks

Cross Border Talents; Viseu; On-site; EUR 12,000 - 20,000; Full time

Benefits offered by this job

Meal allowances

Transportation support

Relocation assistance

Job summary

Cross Border Talents in Lisbon is looking for an Italian Customer Advisor to provide professional support via phone, email and live chat, handling inquiries, account requests and basic troubleshooting. The role requires fluency in German (C1/C2) and English (B2) and EU citizenship or Portuguese residency.

It is an onsite position with meal allowances, transportation support and relocation assistance. Ideal candidates bring strong communication skills and a customer-first approach.

Qualifications

• Fluency in German (C1/C2).
• English (B2) required.
• EU citizenship or Portuguese residency.

Responsibilities

• Provide professional support via phone, email and live chat.
• Handle inquiries, account requests and basic troubleshooting.
• Document interactions in internal systems.

Skills

German fluency

English fluency

Job description

Cross Border Talents in Lisbon is seeking an Italian Customer Advisor to provide professional support via phone, email, and live chat, ensuring a seamless customer experience. You will handle inquiries, account requests, and basic troubleshooting while documenting interactions in internal systems. Fluency in German (C1/C2) and English (B2) is required, along with EU citizenship or Portuguese residency. The role offers onsite work with meal allowances, transportation support, and relocation

Italian Customer Advisor — Lisbon: Growth & Perks Oeiras, Portuguese Republic, PT