International Payments Associate

Accenture Portugal; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Life Insurance and Pension Plan

Free medical services at office

Wellness programs

Flexben Program

Employee Share Purchase Plan

Udemy/Pluralsight training access

Flex-ability program

Resumo da oferta

Accenture Portugal in Lisbon is seeking an International Payments Associate to independently execute and manage international payments, service desk tasks, and cash management activities.

You will handle non-SEPA payments end-to-end, coordinate data checks, provide after‑sales support, investigate issues, and advise internal stakeholders with a strong customer focus. A Bachelor’s degree in finance/economics or related field and English proficiency are required.

Qualificações

• Bachelor’s degree or equivalent in a finance-related field or experience in payments/t treasury.
• Proficient in English (B2 or higher); French/Dutch a plus.
• Experience in transaction banking operations, cash management, or payments operations is advantageous.

Responsabilidades

• Execute and monitor international (non-SEPA) payments end to end, including SWIFT.
• Perform and coordinate data completeness checks and payment routing controls.
• Provide after‑sales support ensuring correct setup and smooth delivery.
• Investigate and coordinate resolution of payment issues and inquiries.
• Advise internal stakeholders on payments and cash management with a strong customer focus.
• Collaborate with internal teams, intermediaries and banks for efficient delivery.

Conhecimentos

Team spirit

Customer focus

Clear communication

Analytical thinking

Attention to detail

Prioritisation

Autonomy

Learning agility

Stakeholder management

Formação académica

Bachelor’s degree in Finance, Economics, Business Administration, or related field

Ferramentas

SWIFT payments

Descrição da oferta de emprego

Overall Purpose of Job

The International Payments Associate is responsible for independently executing and managing international payment operations, Service Desk, and Cash Management activities.

Location: Lisbon

Time Type: Full-time

Key Responsibilities

• Execute and monitor international (non-SEPA) payments (EUR and foreign currency) end to end, including sending to foreign correspondents via SWIFT.
• Perform and/or coordinate controls/checks linked to the completeness of the data and the payment routing
• After Sales support ensuring correct set-up and smooth delivery.
• Manage investigations and service requests on executed transactions (e.g., non-receipt, anomalies): analyses, gather information, identify root cause, and coordinate resolution.
• Provide advice and support: internal stakeholders on payments and cash management processes with a strong customer focus
• Collaborate cross-functionally with internal teams, intermediaries and banks to ensure efficient delivery and continuous improvement

Soft Skills

• Positive mindset & team spirit (collaborative, supportive)
• Customer focus (puts the customer at the heart of solutions and improvement ideas)
• Clear communication (spoken and written; able to explain complex topics clearly)
• Analytical thinking & problem solving (investigates issues, identifies root causes)
• Attention to detail / accuracy (quality-focused, careful execution)
• Prioritisation & multitasking (manages deadlines, maintains overview under pressure)
• Autonomy / ownership (works independently, takes responsibility for outcomes)
• Learning agility (willingness to learn and build expertise over time)
• Stakeholder management (works effectively with internal/external parties; coordinates resolution)

Qualifications

Education

• Bachelor’s degree (or equivalent) in Finance, Economics, Business Administration, or a related field; or comparable relevant experience

Language

• Proficient in English (B2 level or higher); French and/or Dutch is a plus

Experience

• We are seeking dynamic candidates with a strong willingness to learn
• Previous experience in transaction banking operations, cash management, payments operations, or a comparable environment (such as a bank, corporate treasury, or shared service center) would be considered an advantage, though it is not a mandatory requirement
• Hands‑on experience with investigations/service requests (e.g., non‑receipt, anomalies, returns) and stakeholder coordination is preferred
• Exposure to compliance controls in payments (AML/sanctions/fraud) is an advantage
• You Must own a valid work permit or EU/Schengen Space Nationality to legally work in Portugal
• You must submit your CV in English

What We Offer

• Health insurance
• Life Insurance and Pension Plan Programs
• Free medical services at the office (Physician, Nutritionist, Psychologist)
• Wellness programs
• Flexben Program (Support for Education, Kindergarden, Training, Technology, Health)
• Employee Share Purchase Plan
• Personalized training paths and access to Udemy and Plurisight Plataforms
• Flex-ability program (financial and flexible support for people with disabilities)
• Special banking conditions