International Norwegian-Speaking Customer Support Specialist

Workster Jobs; Lisboa; Híbrido; EUR 17 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model after onboarding

Competitive salary package

Paid training and onboarding

Modern office in Lisbon

International and multicultural team

Resumo da oferta

Workster in Lisbon is seeking talented Norwegian speakers to join an international team. You will support customers for a global brand, initially on-site for 3 months, then move to a hybrid setup.

Duties include handling Norwegian requests by phone, email, and chat; assisting with orders and inquiries; and delivering high-quality, solution-focused support. The role emphasizes strong communication, a customer-oriented mindset, and the ability to work in a fast-paced environment with a

Qualificações

• Native or fluent Norwegian (C1-C2 level).
• Good command of English.
• Previous experience in customer service is a plus.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with problem-solving abilities.
• Comfortable working in a fast-paced environment.
• Good computer skills and ability to multitask.
• Team player with a proactive attitude.

Responsabilidades

• Provide customer support in Norwegian via phone, email, and chat.
• Assist customers with product-related questions, orders, and general inquiries.
• Deliver professional and solution-oriented support while ensuring high customer satisfaction.
• Handle customer complaints and provide appropriate solutions within set deadlines.
• Collaborate with colleagues and internal departments to resolve ongoing cases.
• Maintain and update internal systems and customer records.
• Ensure clear and professional communication at all times.

Conhecimentos

Norwegian (C1-C2)

English proficiency

Customer service

Communication

Problem solving

Multitasking

Team player

Proactive attitude

Descrição da oferta de emprego

Workster is looking for talented Norwegian speakers to join a dynamic international team in Lisbon.

This is an exciting opportunity to build an international career while supporting customers for a well-known global brand in a modern and multicultural environment. You’ll work in a professional and supportive setting, with the opportunity to transition into a hybrid working model after the onboarding period.

You will initially work fully on-site for the first 3 months to get to know the team and the working environment, before moving to a hybrid setup.

Your Role

• Provide customer support in Norwegian via phone, email, and chat

• Assist customers with product-related questions, orders, and general inquiries

• Deliver professional and solution-oriented support while ensuring high customer satisfaction

• Handle customer complaints and provide appropriate solutions within set deadlines

• Collaborate with colleagues and internal departments to resolve ongoing cases

• Maintain and update internal systems and customer records

• Ensure clear and professional communication at all times

Your Qualifications

• Native or fluent Norwegian (C1-C2 level)

• Good command of English

• Previous experience in customer service is a plus

• Strong communication and interpersonal skills

• Customer-oriented mindset with problem-solving abilities

• Comfortable working in a fast-paced environment

• Good computer skills and ability to multitask

• Team player with a proactive attitude

The Offer

• Monday to Friday schedule between 08:00 and 18:00 — enjoy your weekends free

• Hybrid working model after the initial 3-month onboarding period

• Competitive salary package and additional benefits

• Paid training and structured onboarding

• Modern office environment in Lisbon

• International and multicultural team

• Career development and growth opportunities

• Full support from Workster throughout the recruitment process