Insurance Platform Support Engineer - Hybrid Lisbon

Connect Digital; Lisboa; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

Connect Digital in Lisbon is seeking an Insurance Platform Support Engineer to join a hybrid team supporting a policy and claims management platform. The role is based in Lisbon with three days on-site.

You will troubleshoot, perform SQL-based data analysis, and collaborate with business, development and operations teams to contribute to incident resolution and service improvement. Ideal candidates have 1–3 years in application support, strong problem-solving skills, and a proactive, autonomous

Qualifications

• 1–3 years in application support.
• Strong problem-solving skills.
• Proactive, autonomous mindset.

Responsibilities

• Troubleshoot the policy and claims management platform.
• Perform SQL-based data analysis to diagnose issues and extract insights.
• Collaborate with business, development and operations teams to resolve incidents.
• Contribute to incident resolution and service improvement initiatives.

Skills

SQL

Problem-solving

Autonomous mindset

Job description

Insurance Platform Support Engineer - Hybrid Lisbon Lisbon, Portuguese Republic, PT

Connect Digital in Lisbon is seeking an Application Support Engineer to join a team supporting a policy and claims management platform. The role is hybrid, based in Lisbon with three days on-site. You will troubleshoot, perform SQL‑based data analysis, collaborate with business, development and operations teams, and contribute to incident resolution and service improvement. Ideal candidates have 1–3 years in application support, strong problem-solving skills, and a proactive, autonomous mindset.