Hybrid Application Support Specialist - Porto or Lisbon

QUANTEAM - Portugal (RAINBOW PARTNERS Group); Lisboa; Híbrido; EUR 30 000 - 50 000; Tempo integral

Resumo da oferta

A consulting firm is seeking Application Support Specialists for various positions in Lisbon. Responsibilities include providing production environment support, log analysis, incident management, and ITIL-aligned processes. Ideal candidates will have experience in application support roles, strong log analysis skills, and familiarity with Agile methodologies. This hybrid position requires communication with both technical and business stakeholders and offers a dynamic work culture.

Qualificações

• Experience in production/application support roles.
• Strong log analysis and incident resolution skills.
• Experience with incident management processes.
• Familiarity with ITIL-aligned processes.
• Understanding of Software Development Life Cycle (SDLC).
• Experience working in Agile / Scrum environments.
• Good level of English (B2/C1).

Responsabilidades

• Provide application support in production environments.
• Perform log analysis and incident troubleshooting.
• Manage incident response and follow-ups.
• Communicate with technical and business stakeholders.
• Monitor application performance and optimize it.
• Participate in ITIL-aligned processes and Agile environments.
• Support CI/CD pipelines and Cloud environments.

Conhecimentos

Log analysis

Incident troubleshooting

Incident management

Communication

Application monitoring

Performance optimization

CI/CD pipelines

Cloud environment

Unix

Shell scripting

DevOps

Agile

Good English (B2/C1)

Ferramentas

RedHat JBoss EAP

Dynatrace

ELK

Git

GitLab

Jenkins

Ansible

Terraform

Oracle

PL/SQL

SQL

Power BI

Tableau

Descrição da oferta de emprego

A consulting firm is seeking Application Support Specialists for various positions in Lisbon. Responsibilities include providing production environment support, log analysis, incident management, and ITIL-aligned processes. Ideal candidates will have experience in application support roles, strong log analysis skills, and familiarity with Agile methodologies. This hybrid position requires communication with both technical and business stakeholders and offers a dynamic work culture.