Inside Sales

Exclusive Networks Ph Inc; Lisboa; On-site; EUR 35,000 - 48,000; Full time

Job summary

Exclusive Networks in Lisbon, Portugal is seeking an Inside Sales professional to identify, prospect and close new SMB opportunities in cybersecurity and IT solutions. You will drive outbound outreach, qualify leads, and manage the sales cycle from first contact to close.

You will collaborate with product specialists and technical teams, maintain accurate CRM/ERP data in NetSuite, and build trusted partner relationships while consistently hitting commercial targets.

Qualifications

• Experience in outbound sales, business development, or account management in IT/cybersecurity.
• Proven ability to cold prospect and close SMB opportunities.
• Experience with CRM/ERP systems is a plus (NetSuite preferred).

Responsibilities

• Identify, contact, and develop relationships with SMB decision-makers.
• Qualify leads and assess fit for solutions.
• Present solutions, negotiate terms, close deals.
• Prepare and send quotations; ensure data accuracy in CRM/ERP (NetSuite).
• Maintain an up-to-date sales pipeline with forecasting.
• Support partners with timely, accurate information.
• Build trusted relationships with partners.
• Collaborate with product specialists and technical teams.
• Act as first point of contact for commercial inquiries.
• Keep all sales activities and customer interactions in NetSuite.
• Collaborate with sales, operations, logistics to ensure workflow.

Skills

Outbound sales

Cold prospecting

CRM experience (NetSuite)

Negotiation

Communication skills

English proficiency

Tools

NetSuite

Job description

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com .

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

As an Inside Sales , you will be responsible for identifying, generating, and closing new business opportunities through outbound prospecting.

You will be part of the SMB team in Portugal , focused on selling IT solutions and services related to cybersecurity, networking, backup, and data center transformation.

You will play a key role in closing business opportunities and achieving commercial targets.

Key Responsibilities:

• - Outbound Prospecting: Identify, contact, and develop relationships with decision-makers in SMB organizations through phone calls, emails, and social media.
• - Lead Qualification: Analyze prospect information and assess their potential fit for our solutions.
• - Opportunity Management & Closing: Present solutions, negotiate commercial terms, and secure successful business outcomes.
• - Proposal Management: Prepare and send quotations while ensuring data accuracy within CRM and ERP systems (NetSuite).
• - Pipeline Management: Maintain an up-to-date sales pipeline, particularly during the absence of the Sales Representative, ensuring accurate forecasting through CRM, Microsoft Office, partner portals, and internal systems.
• - Partner Support: Deliver efficient and professional service to partners, ensuring quick response times and accurate information.
• - Relationship Building: Establish and maintain trusted relationships with partners.
• - Cross-Functional Collaboration: Work closely with product specialists and technical teams to gather relevant information and coordinate communications with partners alongside the assigned Sales Representative.
• - Customer Support: Act as the first point of contact for commercial inquiries and requests.
• - CRM Management: Keep all sales activities and customer interactions accurately updated in NetSuite.
• - Internal Collaboration: Partner with sales, operations, and logistics teams to ensure efficient business processes and workflow execution.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Inside Sales has:

• - Previous experience in outbound sales, business development, or account management within the technology, IT, or cybersecurity sectors.
• - Proven ability in cold prospecting and closing sales opportunities within the SMB segment.
• - Experience using CRM and ERP systems (NetSuite experience is a plus).
• - Strong organizational and time management skills.
• - Excellent communication and negotiation abilities.
• - Professional proficiency in English; additional European languages are considered an advantage.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.