Iberian Tech Support & Enablement Expert — Portuguese/Spanish

Transcom; Porto; Híbrido; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

International environment

Latest technology products

Growth opportunities

Relocation support

Resumo da oferta

Transcom is seeking a Technical Support & User Enablement Expert for the Iberian market in Porto, Portugal. You will help customers maximize the value of cutting-edge devices and software, supporting both English and Spanish-speaking users while assisting in Portuguese.

Join a global, inclusive team that values growth and relocation support for the right candidate. Responsibilities include frontline troubleshooting, using latest technology tools, and advocating for customer needs to ensure

Qualificações

• Native or fluent in Portuguese and Spanish.
• Intermediate English proficiency (B2+) written and oral.
• Experience troubleshooting hardware and software on various electronic devices.
• Strong understanding of mobile operating systems (Android & IOS) + common software.

Responsabilidades

• Be on the front line of support for Iberian clients and deliver impactful work.
• Diagnose and resolve complex technical problems using cutting-edge tools.
• Advocate for customer needs and provide outstanding service.

Conhecimentos

Portuguese fluency

Spanish fluency

English (B2+)

Descrição da oferta de emprego

Transcom is seeking a Technical Support & User Enablement Expert for the Iberian market in Porto, Portugal. You will help customers maximize the value of cutting-edge devices and software, supporting both English and Spanish-speaking users while assisting in Portuguese.

Join a global, inclusive team that values growth and relocation support for the right candidate. Responsibilities include frontline troubleshooting, using latest technology tools, and advocating for customer needs to ensure