Hebrew-Speaking Customer Support Pro | Lisbon Hybrid

Cross Border Talents; Lisboa; Hybrid; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a Customer Support Representative to assist Hebrew-speaking customers. You will be the voice customers hear when they need help, with emphasis on tone and follow-through. The role offers on-site work with a remote option and a collaborative team environment.

Day to day you will respond across phone, chat, and email, staying calm and clear under pressure. You will help identify recurring issues and ensure timely follow-up on open cases, building a strong

Qualifications

• Fluent Hebrew required.
• Strong written and verbal communication.
• Customer-facing experience is a plus, not mandatory.

Responsibilities

• Assist Hebrew-speaking customers via phone, chat, and email.
• Maintain calm, clear communication even when issues frustrate customers.
• Flag recurring issues and communicate solutions with the team.
• Follow up on open cases and ensure timely resolutions.

Skills

Hebrew

Clear communication

Customer-facing experience

Job description

Cross Border Talents in Lisbon is seeking a Customer Support Representative to assist Hebrew-speaking customers. You will be the voice customers hear when they need help, with emphasis on tone and follow-through. The role offers on-site work with a remote option and a collaborative team environment.

Day to day you will respond across phone, chat, and email, staying calm and clear under pressure. You will help identify recurring issues and ensure timely follow-up on open cases, building a strong