Hebrew Customer Support Specialist | Global Team Relocation

KultureTalent - Global Talent; Lisboa; On-site; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Relocation package available

Job summary

KultureTalent - Global Talent in Lisbon is seeking a Hebrew Customer Service Representative to support customers via email, chat, and phone, delivering helpful and friendly service in a multilingual environment.

You will respond to inquiries, adapt to the brand voice across channels, and assist with escalations while documenting cases. A relocation package is available for suitable profiles. Fluency in Hebrew and English, plus MS Office knowledge, are essential for success in this role.

Qualifications

• Native or near-native Hebrew required.
• Good level of English for international company work.
• Knowledge of Microsoft Office.

Responsibilities

• Assist users with General Inquiries and support issues via phone, email, chat and social channels.
• Adapt the brand voice and tone across private and public channels.
• Respond to customer escalations and document relevant case information.

Skills

Hebrew proficiency

English proficiency

Customer service

Tools

Microsoft Office

Job description

KultureTalent - Global Talent in Lisbon is seeking a Hebrew Customer Service Representative to support customers via email, chat, and phone, delivering helpful and friendly service in a multilingual environment.

You will respond to inquiries, adapt to the brand voice across channels, and assist with escalations while documenting cases. A relocation package is available for suitable profiles. Fluency in Hebrew and English, plus MS Office knowledge, are essential for success in this role.