Slovenian Speaking Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 10 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Training program

Health insurance

Relocation package

Performance bonus

Career progression

Resumo da oferta

Mercier Consultancy Group is seeking a Slovenian Speaking Support Specialist to join our team in Bulgaria. You will provide high-quality assistance to Slovenian-speaking customers via phone, email, and live chat, ensuring accurate issue resolution and thorough documentation.

Relocation to Sofia is supported with a fully paid program, and you will collaborate with a multicultural team while enhancing product knowledge and service delivery in a dynamic Customer Support environment.

Qualificações

• Native or fluent Slovenian (spoken and written).
• Proven or strong interest in Customer Support Services.
• Excellent communication and customer-centric mindset.
• Proficiency in English for collaboration in a multicultural environment.

Responsabilidades

• Provide high-quality technical and non-technical assistance via phone, email, and live chat.
• Maintain high service standards to ensure client satisfaction.
• Resolve inquiries using Slovenian language skills.
• Document all customer interactions in the internal system.
• Collaborate with international colleagues to streamline workflows.
• Stay updated on product features and policy changes.
• Troubleshoot common issues to reduce resolution time.

Conhecimentos

Slovenian

English

Customer service

Communication

Descrição da oferta de emprego

Slovenian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing partner, renowned for connecting top-tier talent with industry-leading organizations across the European BPO and customer support landscape. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers while helping our clients redefine excellence in the Customer Support Services industry.

Job Overview

We are currently scouting for a dedicated professional to join our team as a Slovenian Speaking Support Specialist in Bulgaria. This exciting Slovenian Speaking Support Specialist position in Bulgaria offers a unique opportunity to provide world-class assistance within a high-growth Customer Support Services environment while enjoying a fully supported international career transition.

Key Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.




• Maintain superior service standards within the Customer Support Services sector to ensure high client satisfaction.




• Effectively resolve inquiries regarding products or services using your native-level Slovenian language skills.




• Document all customer interactions accurately within the internal database system.




• Collaborate with international team members to streamline support workflows and improve service efficiency.




• Stay updated on new product features and policy changes to provide the most accurate information to clients.




• Proactively troubleshoot common issues to minimize resolution time for our Slovenian-speaking user base.




• Native or fluent Slovenian (spoken and written) is mandatory for this role.




• Valid EU passport holder or work permit for Bulgaria.




• Proven experience or a strong interest in the Customer Support Services industry.




• Exceptional communication skills and a customer-centric mindset.




• Proficiency in English to collaborate within our diverse, multi-cultural corporate environment.




• Readiness to relocate for this outstanding opportunity among the many Slovenian-speaking jobs available in Sofia.

What We Offer

• Competitive Monthly Salary


• Fully Paid Training Program to ensure your success.


• Comprehensive Health Insurance package.


• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless.


• Attractive Monthly Performance Bonus to reward your dedication.


• Opportunities for career progression in one of the most vibrant Jobs in Bulgaria.


• And Much More…

Life in Bulgaria

Choosing to work in Sofia means embracing a dynamic lifestyle where ancient history meets modern European ambition. Bulgaria offers an incredible climate, stunning natural landscapes ranging from rugged mountains to the Black Sea coast, and a cost of living that allows for a high quality of life. As one of the most rapidly growing hubs for Jobs in Bulgaria, Sofia is home to an international community that makes it easy for expatriates to settle in and thrive.

The relocation experience to Bulgaria is designed to be stress-free, with our support team ensuring your transition is smooth. You will enjoy world-class local cuisine, a vibrant social scene, and a professional environment that makes our Slovenian-speaking jobs highly sought after. We invite you to discover why so many talented individuals are choosing to build their futures in the heart of Bulgaria.