Czech-Speaking Trust & Safety Moderator - Onsite Lisbon

Besthire; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Czech-speaking Content Moderator to support a major digital platform. You will review user-generated content and provide account and product support. This on-site role involves answering questions by phone, email, and chat, keeping accurate records, and escalating complex cases.

English is used daily, and full training is provided. You'll receive thorough initial training, ongoing coaching from your team lead, and a clear path for career progression over

Qualificações

• Fluency in Czech and comfortable communicating in English.
• Prior customer service experience is a plus, but not required.
• Full training and onboarding provided.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of interactions and escalate complex cases to the right team when needed.
• Participate in ongoing coaching and career progression opportunities.

Conhecimentos

Czech language

English language

Customer service experience

Descrição da oferta de emprego

Besthire in Lisbon, Portugal is seeking a Czech-speaking Content Moderator to support a major digital platform. You will review user-generated content and provide account and product support. This on-site role involves answering questions by phone, email, and chat, keeping accurate records, and escalating complex cases.

English is used daily, and full training is provided. You'll receive thorough initial training, ongoing coaching from your team lead, and a clear path for career progression over