German-Speaking Customer Success Advisor in Lisbon

Blu Selection; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Relocation package

Professional development

Free fruit, coffee, tea, water

Job summary

A leading professional services company is seeking a Customer Success Advisor in Lisbon. The role requires native-level German and a B2 level in English. You will assist customers through various communication channels, troubleshoot queries, and work in an international environment. The position offers a competitive salary, a relocation package, and opportunities for professional development in a vibrant city known for its rich culture and diversity.

Qualifications

• Experience in customer service is a plus but not mandatory.
• Must have a valid Portuguese work permit.

Responsibilities

• Assist customers with questions and problems over phone, email, or social media.
• Troubleshoot customer queries.
• Coordinate with other departments as needed.

Skills

Native level of German

B2 level of English

Customer service experience

Active listening

Proactive communication

Intercultural communication interest

Job description

A leading professional services company is seeking a Customer Success Advisor in Lisbon. The role requires native-level German and a B2 level in English. You will assist customers through various communication channels, troubleshoot queries, and work in an international environment. The position offers a competitive salary, a relocation package, and opportunities for professional development in a vibrant city known for its rich culture and diversity.