German-Speaking Support Advisor - Lisbon Office

Workster; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Onboarding & training

Long-term project

Multinational team

Modern office facilities

Resumo da oferta

Workster is recruiting a German-speaking Customer Support Advisor in Lisbon, Portugal. You will join an international team and handle inquiries across several channels, providing product information, order support, and post-sales assistance.

The role emphasizes delivering outstanding service in a dynamic, multicultural environment with a Monday–Friday schedule and onboarding to ramp up quickly.

Qualificações

• Native-level fluency in German.
• Good command of English.
• Excellent communication and interpersonal skills.
• Strong customer-oriented mindset with a passion for delivering exceptional service.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist customers with product-related questions and order inquiries.
• Handle post-sales requests and ensure timely issue resolution.
• Deliver accurate information while maintaining a high level of customer satisfaction.
• Build positive customer relationships through professional and empathetic communication.
• Accurately document customer interactions and follow internal procedures.
• Collaborate with international teams to provide seamless customer support.
• Contribute to maintaining service quality and achieving team performance goals.

Conhecimentos

German language

English language

Exceptional communication

Customer-centric mindset

Descrição da oferta de emprego

Workster is recruiting a German-speaking Customer Support Advisor in Lisbon, Portugal. You will join an international team and handle inquiries across several channels, providing product information, order support, and post-sales assistance.

The role emphasizes delivering outstanding service in a dynamic, multicultural environment with a Monday–Friday schedule and onboarding to ramp up quickly.