German Speaking Social Media Support - Porto (On-site)

Cross Border Talents; Porto; On-site; EUR 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Attendance bonus

14-month salary

Job summary

Cross Border Talents in Porto is seeking a German-speaking Social Media Support Specialist to handle inquiries and cases with a customer-service focus, measuring success against KPIs. This on-site role requires fluent German and strong English, with a Monday-Sunday shift pattern.

Join a fast-paced international project delivering quality service with rotating days off and a supportive team—perfect for candidates with a service mindset and KPI-driven work ethic.

Qualifications

• Fluency in German required.
• Strong working English required.
• Customer service background preferred.

Responsibilities

• Handle inquiries and cases efficiently and professionally.
• Work with performance metrics and KPIs.
• Collaborate with internal teams to ensure service quality.

Skills

German (Fluent)

English (Proficient)

Job description

Cross Border Talents in Porto is seeking a German-speaking Social Media Support Specialist to handle inquiries and cases with a customer-service focus, measuring success against KPIs. This on-site role requires fluent German and strong English, with a Monday-Sunday shift pattern.

Join a fast-paced international project delivering quality service with rotating days off and a supportive team—perfect for candidates with a service mindset and KPI-driven work ethic.