German-Speaking Customer Support Pro - Hybrid & Growth

CB Talents SP; Lisboa; Híbrido; EUR 15 624 - 18 414; Tempo integral

Resumo da oferta

Konecta Portugal is seeking 10 German-speaking agents for the Lavazza project starting 03/08/2026. You will handle customer inquiries via phone, email and chat, assist with product and order questions, and maintain high customer satisfaction in a multicultural environment.

The role offers a base salary of €1,400 with a €150 language bonus and a performance bonus up to €100, and a hybrid working model after the first 3 months, with work hours from 08:00 to 18:00, Monday to Friday.

Qualificações

• German and English language proficiency required.
• Excellent communication and customer service skills.
• Ability to adapt in a multicultural, international team.

Responsabilidades

• Customer support via phone, email and chat.
• Handle product and order-related queries.
• Provide after-sales follow-up and ensure customer satisfaction.
• Work with international teams in a multicultural environment.
• Contribute to a stable project with growth potential.

Conhecimentos

Communication skills

Customer service

Multicultural teamwork

Descrição da oferta de emprego

Konecta Portugal is seeking 10 German-speaking agents for the Lavazza project starting 03/08/2026. You will handle customer inquiries via phone, email and chat, assist with product and order questions, and maintain high customer satisfaction in a multicultural environment.

The role offers a base salary of €1,400 with a €150 language bonus and a performance bonus up to €100, and a hybrid working model after the first 3 months, with work hours from 08:00 to 18:00, Monday to Friday.