German-Speaking Customer Care Pro in Greece (Relocation)
Mercier Consultancy Group
Uma candidatura feita para esta oferta — um currículo e uma carta de apresentação personalizados que vão ao encontro do anúncio.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Mercier Consultancy Group is seeking a German Speaking Customer Care Expert to join their team in Greece. You will handle inquiries via phone, email, and live chat while delivering empathetic, accurate support to German-speaking customers.
Candidates must be fluent in German and Dutch, possess strong communication skills, and be ready to relocate to Athens. EU passport is mandatory, with relocation benefits provided.
Qualificações
- Fluent German required; Dutch fluency essential.
- Experience in customer support or call center operations is advantageous.
- Willingness to relocate to Athens, Greece.
- Excellent communication and empathy in service delivery.
Responsabilidades
- Deliver exceptional support as German Speaking Customer Care Expert to German-speaking clients.
- Handle high-volume inquiries via phone, email, and live chat while ensuring client satisfaction.
- Maintain up-to-date knowledge of products to provide accurate resolutions.
- Document all interactions in the CRM per quality standards.
- Collaborate with international teams to troubleshoot issues quickly.
- Contribute to ongoing improvement of support protocols.
Conhecimentos
Ferramentas
Descrição da oferta de emprego
Mercier Consultancy Group is seeking a German Speaking Customer Care Expert to join their team in Greece. You will handle inquiries via phone, email, and live chat while delivering empathetic, accurate support to German-speaking customers.
Candidates must be fluent in German and Dutch, possess strong communication skills, and be ready to relocate to Athens. EU passport is mandatory, with relocation benefits provided.
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