German-speaking Customer Advisor

Cross Border Talents; Porto; On-site; EUR 19,000 - 27,000; Full time

Benefits offered by this job

Comprehensive relocation package

Health and life insurance

Career growth opportunities

Job summary

A customer service company in Porto is seeking a German Speaking Customer Advisor to provide exceptional support and immerse in local culture. The role emphasizes effective communication with German-speaking clients and focuses on resolving inquiries efficiently. Candidates should be fluent in German and possess strong interpersonal skills. Benefits include a comprehensive relocation package and health insurance. This position offers growth opportunities in a collaborative environment.

Qualifications

• Fluent in German, both written and spoken.
• Strong communication and interpersonal skills.
• Prior customer service experience is advantageous but not mandatory.

Responsibilities

• Provide assistance to German-speaking customers in person.
• Utilize German language skills to communicate effectively.
• Resolve customer concerns efficiently.
• Acquire in-depth knowledge of products and services.
• Stay updated on company policies and industry trends.

Skills

Fluent in German (both written and spoken)

Strong communication skills

Interpersonal skills

Job description

About the job German Speaking Customer Advisor

Are you a fluent German speaker with a passion for customer service? Join us as a German-Speaking On-Site Customer Advisor in the picturesque city of Porto, immersing yourself in the local culture while providing exceptional customer support. This on-site opportunity comes with a comprehensive relocation package, covering flight tickets to Porto and accommodation. Whether you're a seasoned professional or entering the field, this role offers a competitive salary, health, and life insurance. Be part of our diverse and dynamic team, contributing to a positive customer experience in the heart of Porto.

About Us: We are committed to delivering outstanding customer service experiences. Join our dynamic team in Porto, where your role as a German-Speaking On-Site Customer Advisor will be pivotal in ensuring customer satisfaction and building lasting connections.

Position Overview: As a German-Speaking On-Site Customer Advisor, you will play a vital role in providing top-notch customer support, leveraging your language proficiency to assist German-speaking customers. This on-site position in Porto offers the chance to work in a vibrant and collaborative environment, contributing to the overall success of our customer support team.

Key Responsibilities:

• On-Site Customer Support: Provide assistance to German-speaking customers in person, addressing inquiries and providing solutions with a personal touch.
• Language Proficiency: Utilize your German language skills to communicate effectively and empathetically, ensuring a positive and personalized on-site experience.
• Issue Resolution: Resolve customer concerns efficiently, demonstrating problem-solving skills and a commitment to customer satisfaction.
• Product Knowledge: Acquire in-depth knowledge of products and services to provide accurate information and enhance the overall customer experience.
• Continuous Learning: Stay updated on company policies, procedures, and industry trends, contributing to ongoing improvement in on-site customer support practices.

Qualifications:

• Fluent in German (both written and spoken).
• Strong communication and interpersonal skills.
• Prior customer service experience is advantageous but not mandatory.
• Relocation Package: Experience the enchantment of Porto with our comprehensive relocation package, covering your journey to the city and ensuring a smooth transition.
• Competitive Salary: Recognizing your dedication to providing excellent customer service for our German-speaking clientele.
• Health and Life Insurance: Comprehensive coverage to prioritize your well-being, reflecting our commitment to your health.

Why Join Us:

• Cultural Immersion: Immerse yourself in the vibrant culture of Porto while contributing to a diverse and inclusive team.
• Career Growth: Opportunities for professional development within the customer service field, with ongoing training and support.
• Team Collaboration: Be part of a collaborative team that values your language skills and dedication to delivering exceptional customer experiences.

Ready to embark on a customer service adventure in Porto? We're eager to welcome you aboard! Submit your application, including your resume!