German-Speaking Banking Ops Specialist — Relocation to Porto

Kats Recruitment; Porto; Presencial; EUR 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Provided accommodation

Flight ticket reimbursement

Onboarding assistance

Resumo da oferta

Kats Recruitment is seeking a German-speaking Banking & Financial Operations Specialist to join our Porto office. You will deliver high-quality support to German-speaking clients across retail banking, fintech, and corporate accounts.

This role includes account advisory, transaction verification, compliance checks (KYC/AML), and a full relocation package with accommodation, flight reimbursement, onboarding help, and airport pickup.

Qualificações

• Native or near-native German with strong English proficiency (B2)
• EU/EEA Passport or valid Portuguese residence/work permit
• Experience in banking, fintech, financial customer support, or admin roles is a plus

Responsabilidades

• Provide professional assistance to German-speaking banking clients via secure messaging, phone, and email
• Support with account features, wire transfers, card management, and online banking systems
• Assist with transaction inquiries, fraud alerts, and KYC/AML verification
• Ensure compliance with GDPR and financial data privacy guidelines

Conhecimentos

German (C1/C2)

English (B2)

Attention to detail

Analytical thinking

Descrição da oferta de emprego

Kats Recruitment is seeking a German-speaking Banking & Financial Operations Specialist to join our Porto office. You will deliver high-quality support to German-speaking clients across retail banking, fintech, and corporate accounts.

This role includes account advisory, transaction verification, compliance checks (KYC/AML), and a full relocation package with accommodation, flight reimbursement, onboarding help, and airport pickup.