German Customer Support Specialist - Porto (Hybrid)

Savior Artigos Texteis Lda; Porto; Hybrid; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Hybrid work model

Meal allowance

Job summary

Savior Artigos Texteis Lda in Porto, Portugal is hiring a Customer Service Representative to support inbound customer inquiries and guide account/app setup. You will deliver friendly, solutions-driven assistance and showcase product ranges with a sales mindset.

The role requires fluent German (C1/C2) and strong English, with hybrid work arrangements in Porto to balance in-office and home-based tasks. Collaboration with marketing and cross-border customers is a key part of the job.

Qualifications

• Native-level German or fluent C1/C2, strong English proficiency.
• Excellent communication and customer-centric approach.
• Sales-focused mindset with ability to guide product choices.

Responsibilities

• Inbound customer support and guiding account/app setup.
• Deliver friendly, helpful solutions and promote product ranges.
• Support marketing campaigns and build trust with customers in Germany and beyond.

Skills

German (C1/C2)

English (professional)

Communication skills

Sales mindset

Job description

Savior Artigos Texteis Lda in Porto, Portugal is hiring a Customer Service Representative to support inbound customer inquiries and guide account/app setup. You will deliver friendly, solutions-driven assistance and showcase product ranges with a sales mindset.

The role requires fluent German (C1/C2) and strong English, with hybrid work arrangements in Porto to balance in-office and home-based tasks. Collaboration with marketing and cross-border customers is a key part of the job.