German Customer Service Advisor in Athens (Relocation)

Ww Talents; Porto; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation package

Hotel accommodation

Flight ticket

Airport pickup

Job summary

Ww Talents in Greece is seeking a German-speaking Customer Service Representative to provide professional support across phone, email, and chat. You will assist customers with inquiries, resolve issues, and ensure a positive experience in a dynamic, multicultural environment.

The role requires C1/C2 German and English at B2-C1 level, with potential for growth through structured onboarding and training. On-site work in Piraeus/Athens includes a relocation package and bonuses aligned with project

Qualifications

• German language at C1/C2 level
• English at B2-C1 level
• Experience in customer service preferred
• Strong communication and problem-solving skills

Responsibilities

• Provide high-quality customer service in German via phone, email, and chat
• Assist customers with general inquiries, product and service information, orders, and account-related requests
• Handle customer concerns and complaints professionally, providing timely and effective solutions
• Accurately document customer interactions and update records using CRM and customer support systems
• Deliver friendly, professional, and solution-oriented support throughout the customer journey
• Collaborate with internal teams to resolve customer issues efficiently
• Follow company procedures, service standards, and quality guidelines
• Maintain high levels of customer satisfaction and service quality

Skills

German language (C1/C2)

English (B2-C1)

Communication skills

Customer service experience

Job description

Ww Talents in Greece is seeking a German-speaking Customer Service Representative to provide professional support across phone, email, and chat. You will assist customers with inquiries, resolve issues, and ensure a positive experience in a dynamic, multicultural environment.

The role requires C1/C2 German and English at B2-C1 level, with potential for growth through structured onboarding and training. On-site work in Piraeus/Athens includes a relocation package and bonuses aligned with project