German Automotive Customer Advisor – Remote & Growth Path

Cross Border Talents; Faro; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Job summary

Cross Border Talents is seeking a Customer Advisor for a car-related project in Faro, Portugal. In this role, you will assist customers with inquiries related to vehicles and services while ensuring a positive customer experience. You will support customers via phone, email, chat, and digital platforms.

Ideal candidates must be fluent in German (C1/C2 level) and hold EU citizenship or a valid Portuguese residency card. The position offers competitive salary, performance bonuses, comprehensive insurance, and the flexibility of remote work.

Qualifications

• EU citizenship or valid Portuguese residency card required.
• Professional, detail-oriented, proactive mindset.
• Eagerness to learn and grow in the Travel field.

Responsibilities

• Provide professional support through phone, email, chat, and digital channels.
• Assist customers with vehicle-related inquiries and services.
• Manage requests related to orders and appointments.
• Resolve customer concerns efficiently while maintaining service standards.
• Document customer interactions in internal systems.
• Stay informed about automotive industry developments.

Skills

Fluent in German (C1/C2 level)

Strong analytical skills

Creative abilities

Communication skills

Job description

Cross Border Talents is seeking a Customer Advisor for a car-related project in Faro, Portugal. In this role, you will assist customers with inquiries related to vehicles and services while ensuring a positive customer experience. You will support customers via phone, email, chat, and digital platforms.

Ideal candidates must be fluent in German (C1/C2 level) and hold EU citizenship or a valid Portuguese residency card. The position offers competitive salary, performance bonuses, comprehensive insurance, and the flexibility of remote work.