Functional Application Support

PrimeIT; Lisboa; Presencial; EUR 13 392 - 22 320; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance and other extra salary benefits

Training and development plan

Opportunities for professional growth and development

Dynamic and collaborative work environment

Possibility of integration into international projects

Resumo da oferta

PrimeIT is looking for a Functional Application Support in Lisbon. This mid-level position involves incident management, collaboration with various teams, and hands-on analysis and testing. Key technical skills required include SQL, UNIX, ITIL, and familiarity with ticketing systems like ServiceNow. The role offers a competitive salary between €1,200 and €2,000, health insurance, training opportunities, and a dynamic work environment with chances for international project involvement.

Responsabilidades

• Resolve or guide towards the resolution of technical or functional issues.
• Make suggestions to avoid repetitive manual tasks.
• Update support documentation and create user guides.
• Collaborate with different teams to enhance system functionality.
• Perform necessary analysis on ongoing or new issues and testing on UAT.

Conhecimentos

SQL

UNIX

ITIL

ServiceNow or similar ticketing system

Financial Markets - Transversal Financial Markets

Ability to collaborate / Teamwork

Analytical

Problem-solving

High attention to details

Descrição da oferta de emprego

We are looking for a Functional Application Support!

Location: Lisbon

Level of Experience: Mid

Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits

Main Tasks

• Incident Management: resolve or guide towards the resolution of any technical or functional issues related to the application and its ecosystem.
• Regularly make suggestions to avoid repetitive manual tasks.
• Regularly update the support documentation and create user guides.
• Collaborate with different teams (Dev, IT, BO) to enhance system functionality, user experience, proper tracking
• Perform the necessary analysis on ongoing or new issues and testing on UAT env

Technical Skills

• SQL
• UNIX
• ITIL
• ServiceNow or similar ticketing system
• Financial Markets - Transversal Financial Markets

Soft Skills

• Ability to collaborate / Teamwork
• Analytical
• Problem-solving
• High attention to details

Benefits

• Health insurance and other extra salary benefits
• Training and development plan
• Opportunities for professional growth and development
• Dynamic and collaborative work environment
• Possibility of integration into international projects