Front Office Agent(M/F)

Pestana Hotel Group; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

A leading hospitality group in Lisbon is seeking a passionate Front Office Agent. Responsibilities include greeting guests, assisting with check-in and check-out, and ensuring compliance with quality standards. Ideal candidates have prior experience in 4* hotels and excellent communication skills in French and English. This full-time position offers a great opportunity in a dynamic environment.

Qualificações

• Previous experience in a similar role in 4* hotels.
• Professional appearance and attitude.
• Ability to respond appropriately to diverse customers and guests.

Responsabilidades

• Greet all guests and assist with check-in and check-out.
• Maintain a positive attitude and friendly demeanor.
• Respond to guest questions and requests.
• Ensure quality standards are in compliance.
• Keep a tidy and orderly workspace.

Conhecimentos

Attention to detail and accuracy

Planning and organizing

Ability to multitask and prioritize

Effective verbal and written communication skills in French and English

Descrição da oferta de emprego

Overview

We are currently seeking a passionate Front Office Agent to join the Pestana Hotel Group team at Pestana CR7 Lisbon.

Responsibilities

• Greet all guests and assist with check-in and check-out.
• Maintain a positive attitude and friendly demeanor.
• Respond to guest questions and requests.
• Answer and forward phone calls.
• Ensure quality standards are in compliance.
• Keep a tidy and orderly workspace.

Qualifications

• Previous experience in a similar role in 4* hotels
• Attention to detail and accuracy
• Planning and organizing
• Ability to multitask and prioritize
• Professional appearance and attitude
• Effective verbal and written communication skills in French and English
• Ability to respond appropriately to diverse customers and guests

If your profile matches this description and you are eager for a new challenge, please send us your CV.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitality