French Technical Support - Portugal - Relocation Included

Nordic Jobs Worldwide; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Nordic Jobs Worldwide is seeking French-speaking professionals to join our Technical Support team in Lisbon or Porto, Portugal. You will assist French-speaking users of a leading technology platform via phone, chat, and email, and help resolve technical issues.

No prior technical support experience is required, but strong communication and problem-solving skills are essential. A EU passport or valid Portuguese residence/work permit is needed, with start dates in August or September 2026 in an

Qualificações

• Native-level French required
• Fluent English
• Strong communication and problem-solving skills
• Comfortable working with technology

Responsabilidades

• Support French-speaking customers via phone, chat and email
• Troubleshoot and resolve technical issues
• Manage cases and update ticketing systems
• Handle escalations and ensure a positive customer experience
• Work within an international, multicultural team

Conhecimentos

French (native)

English (fluent)

Communication

Problem solving

Descrição da oferta de emprego

Ready to take your French skills abroad and start an international career?

We’re looking for French speakers to join a Technical Support team in Lisbon or Porto, Portugal, supporting users of one of the world’s leading technology platforms.

No previous technical support experience? No problem — previous customer service or technical experience is an advantage, but not required.

Your role

• Support French-speaking customers via phone, chat and email
• Troubleshoot and resolve technical issues
• Manage cases and update ticketing systems
• Handle escalations and ensure a positive customer experience
• Work within an international, multicultural team

Location: Lisbon or Porto, Portugal

Start dates: August & September 2026

• Native/C2 French
• Fluent English
• Strong communication and problem-solving skills
• Comfortable working with technology
• EU passport or valid Portuguese residence/work permit
• Available to start in August or September