French Customer Support Specialist - Lisbon

CB Talents SP; Lisboa; Presencial; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary x14 months

Paid training

Career development

Health insurance

Employee benefits

Health insurance

Resumo da oferta

A global customer support company is seeking a French Customer Support Specialist in Lisbon. The role involves assisting customers with technical inquiries, troubleshooting issues, and ensuring a friendly service experience. Candidates must be fluent in French (C2 level) and possess strong communication skills. Opportunities for paid training, relocation support, and a vibrant work environment await. Interested applicants should send their CV in English.

Qualificações

• Fluent in French at a C2 level.
• Strong communication and problem-solving abilities.
• Motivated to work in a customer-centric environment.
• Available to work on rotational shifts.
• Willingness to relocate if not based in Greece.

Responsabilidades

• Assist customers via phone, email, or chat with technical inquiries.
• Troubleshoot and resolve basic IT or service issues.
• Guide users through system setups.
• Document issues and escalate complex cases.
• Provide a friendly customer experience.
• Follow company procedures and performance goals.

Conhecimentos

Strong communication

Problem-solving

Customer-centric approach

Fluent French (C2)

Descrição da oferta de emprego

About the job French Customer Support Specialist - Lisbon

Are you fluent in French? We are looking for French-speaking talent ready to start a new journey in one of the most vibrant and dynamic sectors: IT & Customer Support!

Whether you're already in Portugal or dreaming of a Mediterranean lifestyle, this is your chance to work with one of the most recognized global companies in the industry. You'll join a multicultural team, receive full training, and gain international experience while growing professionally.

What’s in it for you?

• Salary x14 months and relocation support (if needed)
• Paid training and career development
• Work with international teams and cutting-edge technologies
• Vibrant work environment with real growth potential
• Depending on the project can be Remote (candidates must be located in Greece)
• Health insurance and employee benefits

What will you be doing?

• Assist customers via phone, email or chat with technical/product-related queries
• Troubleshoot and resolve basic IT or service issues efficiently
• Guide users through system setups and basic configurations
• Document issues and escalate more complex cases when needed
• Provide a friendly and solution-focused customer experience
• Follow company procedures and strive to meet performance goals

What do we need from you:

• French on a C2 level
• Strong communication & problem-solving abilities
• Motivation to work in a customer-centric environment
• Available to work on rotational shifts (if needed)
• Willingness to relocate (if not based in Greece)

Interested? Apply now by sending your CV in English and lets talk about the opportunity that best fits your profile! Time to take the next step in your career abroad.