French-Speaking Vehicle Rental Support – Porto

Concentrix; Porto; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Referral bonus opportunities

Full paid training

Career development programs

Job summary

Concentrix is looking for a French-speaking Customer Service Representative in Porto, Portugal. The role involves assisting customers through email and phone, addressing their needs, and gathering information efficiently.

You should have strong communication skills in French and English, with a proactive approach and ability to work in a team. The position offers competitive pay, performance bonuses, and full training alongside career development opportunities.

Qualifications

• High level of French written and oral.
• Good level of English.
• Excellent communication and active listening skills.
• Ability to identify customer needs and propose fast solutions.
• Proactive, self‑motivated, and a great team player.

Responsibilities

• Assist customers through multiple channels enthusiastically and professionally.
• Attract potential customers by suggesting services to meet needs.
• Gather information from new customers and insert it into the platform.
• Process and respond to contact requests promptly.
• Contribute to creating a commitment to our client's brand.

Skills

French (C1)

English

Communication skills

Active listening

Proactive attitude

Job description

Concentrix is looking for a French-speaking Customer Service Representative in Porto, Portugal. The role involves assisting customers through email and phone, addressing their needs, and gathering information efficiently.

You should have strong communication skills in French and English, with a proactive approach and ability to work in a team. The position offers competitive pay, performance bonuses, and full training alongside career development opportunities.