French-Speaking Car Rental Support Pro - Porto

Pkrecruiting; Porto; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Paid training

International project

Multicultural environment

Career growth

On-site Porto role

Job summary

CloserHire is recruiting for a French-speaking Customer Support Specialist to join an on-site team in Porto. You will handle calls, emails, and messages to support customers through reservations and post-rental inquiries, driving satisfaction and loyalty.

Ideal candidates are fluent in French with strong English, have 1+ year in customer service, and enjoy upselling opportunities while maintaining a professional, proactive approach in a dynamic, multicultural environment.

Qualifications

• Native or fluent French (C1-C2) with good English skills.
• 1+ year of contact centre or customer service experience preferred.
• Strong sales and customer service skills.
• Good digital and technical skills.

Responsibilities

• Provide exceptional customer support via phone, email, and messaging channels.
• Assist customers with car rental reservations, products, and related services.
• Support customers before, during, and after rental, including invoices, damages, and rental agreements.

Skills

French language

English language

Contact centre experience

Sales skills

Digital skills

Interpersonal skills

Problem solving

Customer-oriented

Job description

CloserHire is recruiting for a French-speaking Customer Support Specialist to join an on-site team in Porto. You will handle calls, emails, and messages to support customers through reservations and post-rental inquiries, driving satisfaction and loyalty.

Ideal candidates are fluent in French with strong English, have 1+ year in customer service, and enjoy upselling opportunities while maintaining a professional, proactive approach in a dynamic, multicultural environment.