French-Speaking Travel Advisor – Onsite in Lisbon

Pkrecruiting; Lisboa; Presencial; EUR 18 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base salary

On-site in Sete Rios, Lisbon

Six-week nesting onboarding

Resumo da oferta

CloserHire is seeking French-speaking Travel Advisors to join its Lisbon operations. You will handle queries via chat, email and phone, assist with bookings and adjustments, and maintain detailed records.

Expect six-week nesting onboarding and data-driven improvement support in a dynamic BPO setting in Lisbon city center. Rotating shifts from 08:00–22:00, 40 hours/week, Monday–Sunday, with competitive base salary and bonuses.

Qualificações

• C2 French speaker with B2 English skills.
• Advanced Excel and reporting/data visualization skills.
• Strong analytical thinking, attention to detail, and accuracy.
• Ability to translate complex data into actionable insights.
• Experience in data analysis within a BPO or contact centre is strongly preferred.
• Excellent communication skills for diverse stakeholders.

Responsabilidades

• Respond to customer queries via chat, email, and phone.
• Assist with bookings, reservations, and adjustments.
• Resolve customer enquiries quickly, accurately, and professionally.
• Keep detailed case records and maintain clear communication.
• Follow internal procedures and quality standards.
• Support continuous improvement with data analysis and performance insights.
• Prepare ad hoc reports for internal and client use.

Conhecimentos

French (C2)

English (B2)

Data analysis

Analytical thinking

Attention to detail

Communication

Ferramentas

Excel

Reporting/Visualization

Descrição da oferta de emprego

CloserHire is seeking French-speaking Travel Advisors to join its Lisbon operations. You will handle queries via chat, email and phone, assist with bookings and adjustments, and maintain detailed records.

Expect six-week nesting onboarding and data-driven improvement support in a dynamic BPO setting in Lisbon city center. Rotating shifts from 08:00–22:00, 40 hours/week, Monday–Sunday, with competitive base salary and bonuses.