French-Speaking Support Agent – Porto

Cross Border Talents; Porto; In loco; EUR 10.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus

Performance bonus

Attendance bonus

Descrizione del lavoro

Cross Border Talents in Porto, Portugal, is hiring a French-speaking Customer Service Advisor to join an international on-site team. You will assist customers, understand their needs, and deliver friendly, professional service from our Porto office.

The role welcomes applicants with fluency in French and strong communication, listening, and teamwork skills. A positive attitude and flexibility to work Monday to Saturday are essential, with bonus opportunities based on performance.

Competenze

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.

Mansioni

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Conoscenze

French language

Communication skills

Teamwork

Customer orientation

Listening skills

Flexibility

Descrizione del lavoro

French-Speaking Customer Service Advisor – Porto, Portugal

Location: Porto, Portugal

Are you fluent in French and enjoy helping people? Join an international customer service team in Porto and take the next step in your career!

KEY INFORMATION

Work Model: On-site
Location: Porto, Portugal
Language: French
Schedule: Monday to Saturday, between 7:00 AM and 7:00 PM
Relocation: No relocation support available
Location Requirement: Candidates must already live within approximately 30 km of Porto.

ABOUT THE ROLE

We are looking for enthusiastic and customer-oriented French speakers to join a customer support team.

As a Customer Service Advisor, you will:

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Previous customer service experience is welcome but not essential. Candidates from different professional backgrounds are encouraged to apply.

BONUS OPPORTUNITIES

• Welcome bonus after completing the initial employment period.
• Monthly performance bonus during the first three months.
• Daily attendance bonus.

REQUIREMENTS

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.
• Must currently live in or around Porto (within approximately 30 km).

WHY APPLY?

• Opportunity to develop your customer service career.
• Performance-based additional earnings.
• Welcome and attendance bonuses.
• International working environment.
• No previous customer service experience required.